August 10, 2015 at ten:40 am This company PROMISED no inconvenience Once i location my get. It has been a nightmare considering the fact that. And corporate customer service is as bad as The fundamental customer service-pretending they could’t hear your-stating that whenever you ask for their manager-“it’s not relevent”. Horrible Terrible Awful customer service. Will glance to cancel this immedicately.
AT&T Company might be obtaining a letter from me (not that it's going to do any good), and a copy can even be furnished to the Better Business Bureau.
I called AT&T customer service around end of January – early February, to ask for for my support for being disconnected. I used to be informed the Direct Tv set service will likely be disconnected and there was jo penalty, as for that AT&T U-verse, there'll be described as a penalty. Late February I acquired a bill – I referred to as customer service to explain that I had presently requested for my service to generally be disconnected – the individual I spoke to mentioned that there was no history of my request.
December 10, 2015 at 5:forty four pm I've just lately received a cell phone from an AT&T store perfectly two months back and been looking to get ahold of somebody that will help me with my challenge… Okay I acquired a telephone from a AT&T store during the mall near me retained it for 2 days took it back again to get a return at the beginning they knowledgeable me I couldn’t return the phone right after speaking with so Lots of individuals I at last acquired to return it but for many motive the store didn’t Get in touch with customer support and notify them that I did a return so that you men are trying to demand me for a telephone I don’t have my bill is 854$ I went for the store talked on the manager that offered me the cell phone and she also took treatment with the return I informed her my difficulty and advised her all she had to do was phone customer support let them know I returned the telephone she instructed me no since past time I talked to a person about her about my grievance that I had to speak to that man or woman so I reported that’s fine of course only trouble she don’t do the job in that store and I am able to’t get her range!?? Can somebody remember to support me Reply
This thirty day period, gained four distinct notices of volume due, all four reflecting differing quantities. Known as AT&T right away Friday, couldn't reach the 3 functions I was transferred to in August, because of the way AT&T must set contracts into spot, and who certain previous many years agreement, but did attain “supervisor” who lectured me, stated the events who confirmed deal did not have authority, only he could take care of difficulty, which would have elevated every month payments over $fifty resulting from “variations under News You can Use”, on Back again of Monthly bill and last sheet on line. (must be on Entrance!). Was lectured about worth in paying out bill, spoke in extremely condescending fashion, refused to understand I used to be explained to other events guaranteed deal and I used to be paying what explained to, I were having to pay what I was informed, noticeable I had been attempting! He wouldn’t hear of it… Have not been spoken to by any individual so filled with authoritarian malice. Immediately after his spewing what an irresponsible human being I was, how I used to be in all probability not a fantastic business individual (86 several years, generally inside the black), I needed to do what he explained, read this informed him I couldn’t trust in his info, which i was informed by events A, B and C, contract would not change; how did I am aware he was in fact able to make ANY ensures apart from it had been his belief of himself and his position, that In accordance with him, my bill would boost, however promised by Other people who mentioned similar detail regarding their authority to help keep exact agreement.
No Associates appear to know any simple answers for simple queries. No rep We've spoken with understands how to give very simple Directions .
• This morning I called and right after speaking with 2 reps I was yet again recommended which the supervisor was the one just one that may assistance plus they had been wrapping up Yet another call and an individual would phone me back. I refused to tumble for that trick once more and questioned to hold till she completed the call. That supervisor was featuring for making adjustments but I am not sure that she understood what I had been requesting mainly because her best and closing present was a every month Invoice of $111 for 3 months and then $127 following that. I am requesting my Invoice be altered back again to the original sum I agreed.
I termed to cancel and also the agent tells me I've a ~$250 early cancellation payment that I agreed to in March 2017 After i received a discount over a Motion picture channel. She goes on to tell me the rep needs to have gotten my verbal consent for this and followed up with an electronic mail that confirmed the cancellation payment.
September 30, 2014 at 8:06 pm I are actually complaining XXXXXXing gripping The entire nine yards. I'm an exceedingly dissatisfied shopper right this moment and can be for an incredibly long time if Dallas Texas 75247 carpets dealers something isn’t accomplished in regards to the Practically $5000 dollar knowledge fees to my account. I don't have anything superior to say about at&t account the current time. I have put in the final 3 hrs on the internet inside the chat session place looking to get my Invoice straightened out. Only for being advised the fees ended up valid, that when you are linked to WI fi the mobile knowledge link needs to be turned off, this was hardly ever defined to me and initial I have heard of the bullXXXXX.
Somebody from the customer service termed me after that and educated me which i ought to go to the store and request the store manager to waive the deposit amount thoroughly.
I chatted with Kristoffer S online and reset my cycled as Peter Guarantee. But nonetheless not happy about customer support supervisor and consultant whom said that it had been extremely hard for me for a shopper.
February 22, 2017 at 3:41 pm A category action suite in Down the road for both of these fraud conspirators. Direct TV personnel look like trained con artist. They provide staff ID figures a study cue playing cards being aware of the data and/or responses They may be giving you are entirely Wrong. They even employ the service of foreign language cust serv. reps, like Vietnamese who spit out a similar lies in a distinct language.
He labored with me about several weeks as I altered my head various occasions. He under no circumstances attempted to strain me to go in Anyone course and just let me choose my time to make a decision. Many thanks for your patience Trey!
Could 5, 2017 at three:43 pm Yes I’ve professional the same challenges I’ve been contacting AT&T about my immediate Television troubles last but not least cancelled and was informed no costs might be billed to me Shock I had been billed $410.00 spoke to 5 Customer care reps all claimed I would get a contact again from ATT pertaining to this outrageous bill for cancelling my direct Television set 1 month passed by no connect with ATT must improve C/S individuals to helpful site be just right for you I gained’t ever go back to ATT cable once more, all of you at I hope you all free your Careers below inside the states I gained’t have to worrie received’t need to speak to a rep any one that speaks broken English or lies terrible assistance I’ll move it around to family and friends. bye bye for ever loosers